Few of us think about how our pet might be affected if they're in the car with us when we suddenly find ourselves in need of a tow truck. This is what happened earlier this week to The Potters, a Scarborough couple with a small, 9 year old Yorkie named Brooklyn (cute name). They were half way to their cottage when a belt in their car started smoking and they had to pull over. The Potters have been CAA members for 18 years and finally had to give CAA a call. Upon arrival, the couple noticed the cab of the tow truck was fairly small and asked if there was room for all of them to fit. The driver informed them that the 3 of them would fit in the cab but that it's company policy that dogs ride alone in the car being towed.
The owners of Brooklyn found this unacceptable for several reasons. They claimed their dog would 'freak out' - (probably suffer anxiety) and the car ride would be very hot and dangerous for the dog because they had a long way to go. Brooklyn's owner asked if he could ride in the towed vehicle with the dog and the tow truck driver stated that was not allowed either.
CAA confirmed with CityNews that they have a 'No Dogs Allowed' policy and that it's up to members to make arrangements for the transportation of animals, except in the case of service animals.
The Potters let CAA tow their vehicle but didn't ride along, instead waiting for a friend to make a very long trip to pick them all up together -- a decision they don't regret.
Many tow truck companies in Toronto and the surrounding GTA have similar policies. However, here at Tow Truck Etobicoke, we leave the decision up to the driver of the tow truck. If they are comfortable letting your animal ride in the cab of the tow truck with them, then it's perfectly okay with us.